1. Relaxation services only
Massage, body treatments, sauna and related wellness services are intended solely for relaxation, comfort and general wellbeing. They are not medical services, do not diagnose, treat or cure any condition, and are not a substitute for professional healthcare.
2. No medical advice
Nothing on this website constitutes medical advice, a diagnosis or a treatment recommendation. Our specialists do not prescribe medication. Always consult a qualified healthcare professional about any health concern.
3. Please tell us before your visit
Inform us in advance if you are pregnant, have cardiovascular, skin, circulatory or musculoskeletal conditions, recent injuries or surgery, allergies, or are taking medication. For your safety, certain treatments may be adapted or declined.
4. Results may vary
Individual experiences differ. Descriptions of sensations and effects are indicative only and do not guarantee any result. All promotional statements are made in accordance with Law of Ukraine No. 270/96-VR 'On Advertising' of 3 July 1996.
5. Prices, booking and cancellation
The price, scope of service, booking conditions and cancellation terms are shown to you before you confirm a booking, as required by Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023 and Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.
6. Personal data and cookies
Data submitted through booking or contact forms is processed under Law of Ukraine No. 3993-IX 'On Personal Data Protection' of 25 January 2025. Non-essential cookies require your prior consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' of 16 December 2020.
7. Complaints and consumer rights
Send complaints to contact@qynzoria.com or +380 969 988 2752; we reply within 30 calendar days. Complaints are handled under Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023. You may also contact the State Service of Ukraine on Food Safety and Consumer Protection.
8. Language of service information
Service information is available in Ukrainian in line with Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' of 25 April 2019. This English page is a courtesy translation.