Terms of Service
Operator
qynzoria.com, LLC, EDRPOU 26130163, 18 Ivana Franka St, Yaremche, 78500, Ukraine; contact@qynzoria.com; +380 969 988 2752; Managing Director Julia Dubois. Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.
Language
Key disclosures are available in Ukrainian; this English text is for convenience (Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' of 25 April 2019).
Bookings
Prices are in UAH incl. applicable taxes unless stated. Bookings are confirmed only after our written confirmation and any deposit. Optional fees, cancellation charges and material tour terms are disclosed before confirmation. Tourism operator/agency status and inclusions/exclusions are disclosed before booking (Law of Ukraine No. 324/95-ВР 'On Tourism' of 15 September 1995).
Complaints
Cancellation terms shown at booking apply. Complaints: contact@qynzoria.com with booking reference; we acknowledge within 3 business days and reply within 30 days. Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023 applies. Competent authority: State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba), Kyiv; contact via official channels.
Use
Do not misuse the site or post unlawful content. Advertising and wellness claims are accurate, identifiable and substantiated under Law of Ukraine No. 270/96-ВР 'On Advertising' of 3 July 1996.
Privacy
Personal data for bookings, enquiries and analytics is processed under Law of Ukraine No. 3993-IX 'On Personal Data Protection' of 25 January 2025. Non-essential cookies and device access need prior consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' of 16 December 2020.